Shipping policy

1. Shipping Coverage

We ship to the 48 contiguous United States and Washington, D.C.

Alaska and Hawaii: available on request. Contact info@ventashirt.com before ordering and we will send you a shipping quote.

We do not ship to U.S. territories, APO/FPO addresses or outside the United States.

2. Shipping Carriers

We work with reliable and widely recognized shipping carriers, including but not limited to:

  • UPS
  • FedEx
  • USPS

The carrier used for each shipment is selected automatically based on destination, service level, and operational availability.

3. Order Processing

We send your order to the warehouse after it is placed and payment is confirmed. Once an order enters processing:

  • It cannot be canceled
  • It cannot be modified
  • The shipping address cannot be changed, unless reported immediately and only if technically feasible

VentaShirt will make reasonable efforts to assist, but changes cannot be guaranteed once processing has started.

4. Shipping Timeframes

  • Most orders ship within 1–3 business days
  • In some cases, orders may take up to 5 business days to ship

All delivery timelines are estimates only and are not guaranteed. If you need your order by a specific date, contact us before ordering.

5. Peak Seasons and High Demand Periods

During peak seasons, promotions, or periods of high order volume, processing and delivery times may be longer than usual.

VentaShirt is not responsible for delays caused by:

  • Inventory availability
  • Carrier capacity
  • Weather conditions
  • Other factors beyond our control

6. Shipping Costs

  • Standard ground shipping is $9.99 per warehouse shipment.
  • If your order ships from more than one warehouse, each shipment is charged separately.
  • Promotional products ship at a flat $10.95 per shipment.

Shipping costs are shown at checkout. Alaska, Hawaii and expedited shipments are quoted in advance.

7. Free Shipping

VentaShirt offers free ground shipping on orders of $349 or more per warehouse, shipped within the 48 contiguous United States and Washington, D.C.

Please note:

  • Free shipping applies per warehouse, not per total order
  • Orders shipped from multiple warehouses may not qualify for free shipping on all shipments
  • Promotional products do not qualify for free shipping

8. Multiple Warehouse Shipments

While we always aim to ship orders from a single warehouse, some orders may be fulfilled from multiple locations due to inventory availability.

If multiple shipments result in additional shipping charges, the customer will be informed prior to shipment.

9. Expedited Shipping

Expedited or express shipping options are available by prior authorization only.

Customers must contact our team before placing the order to confirm availability, pricing, and delivery timelines.

10. Order Tracking

Once your order ships, you will receive a shipping confirmation email containing tracking information, allowing you to monitor your delivery status.

11. Shipping Address Responsibility

Customers are responsible for providing a complete and accurate shipping address.

If an address correction is requested in time, we will attempt to update it. Any additional costs resulting from address changes will be the customer’s responsibility.

12. Lost or Missing Packages

If a shipment is marked as delivered but not received, VentaShirt will initiate a carrier investigation with the shipping provider.

Carrier investigations may take up to 15 business days. No refunds or replacements will be issued until the investigation is completed.

13. Warehouse Pickup

VentaShirt does not offer warehouse pickup.

14. Contact Information

For any shipping-related inquiries, please contact our support team at info@ventashirt.com